Comments on: Google, Adobe service & support stink! http://www.blahblahtech.com/2007/07/google-adobe-service-support-stink.html Tech' views that are 667% more interesting than the tech' news itself... Mon, 21 May 2012 22:46:38 +0000 http://wordpress.org/?v=2.6 By: Wayne Smallman http://www.blahblahtech.com/2007/07/google-adobe-service-support-stink.html#comment-538 Wayne Smallman Wed, 25 Jul 2007 09:48:00 +0000 http://sv2.mhlists.net/~wwwblah/index.php/2007/07/25/google-adobe-service-support-stink/#comment-538 BTW, Aaron Basset is the guy behind <a HREF="http://foobr.co.uk/" REL="nofollow">Foobr, a 'blog focused on technology and web design</a>... BTW, Aaron Basset is the guy behind Foobr, a ‘blog focused on technology and web design…

]]> By: Wayne Smallman http://www.blahblahtech.com/2007/07/google-adobe-service-support-stink.html#comment-537 Wayne Smallman Wed, 25 Jul 2007 09:46:00 +0000 http://sv2.mhlists.net/~wwwblah/index.php/2007/07/25/google-adobe-service-support-stink/#comment-537 Hi Aaron, I know exactly what you mean.<br/><br/>I didn't mention my recent issues with the Google AdWords guys, because it's still in progress.<br/><br/>However, they're not exactly endearing themselves to me, put it that way... Hi Aaron, I know exactly what you mean.

I didn’t mention my recent issues with the Google AdWords guys, because it’s still in progress.

However, they’re not exactly endearing themselves to me, put it that way…

]]> By: Aaron Bassett http://www.blahblahtech.com/2007/07/google-adobe-service-support-stink.html#comment-536 Aaron Bassett Wed, 25 Jul 2007 08:59:00 +0000 http://sv2.mhlists.net/~wwwblah/index.php/2007/07/25/google-adobe-service-support-stink/#comment-536 Google support is horrible, the worst incident I've had was when they started answering my queries with the completely wrong information.<br/><br/>You ask them a question and they reply about something different. I had about 4 of those in a row, each time I explained what I was emailing about and why their replies had nothing to do with it.<br/><br/>I don't think anyone there even takes the time to read support emails. I guess they just c&p some crap in and <i>hope</i> its somewhat close to what the user was asking about! Google support is horrible, the worst incident I’ve had was when they started answering my queries with the completely wrong information.

You ask them a question and they reply about something different. I had about 4 of those in a row, each time I explained what I was emailing about and why their replies had nothing to do with it.

I don’t think anyone there even takes the time to read support emails. I guess they just c&p some crap in and hope its somewhat close to what the user was asking about!

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